Account & Billing
Usage page
How to read the usage dashboard so you can stay inside your plan limits.
The Usage page in the sidebar shows what your workspace has consumed in the current billing period. It is the page to check when you wonder whether you need to upgrade, when an assistant suddenly stops replying, or when you want to know which model is using most of your credits.
Total credits this period
At the top of the page, the Total credits (period) stat tile shows how many credits the workspace has used in the current billing period. You can compare this against your plan’s monthly allowance, which is shown on the Subscription page.
For a refresher on what a credit is and how each model is priced, see Credits and model costs.
Usage over time
Below the stat tile, the Usage over time chart shows credits consumed per day. You can switch between 7d, 30d, and 90d views to spot trends.
This chart is the fastest way to answer questions like:
- “Did our credit burn jump after we launched the new pricing page?”
- “Is the assistant getting steady traffic, or is it concentrated on a few days?”
- “Are we on track to stay inside this period’s allowance?”
A flat line at zero means no chats happened that day. A spike usually correlates with marketing activity, a content push, or a busy support period.
By model breakdown
The By model card shows total credits used in the period, broken down by which LLM model produced each reply. If you have switched models on an assistant — or run different assistants on different models — this is where you see the cost split.
Use this to:
- Confirm an assistant is actually running on the model you configured.
- Spot expensive models that are eating a disproportionate share of your allowance.
- Decide whether to move a noisy assistant from a 2-credit to a 1-credit model. See Credits and model costs.
Recent usage records
Underneath the analytics there is a paginated table of individual usage records — one row per assistant reply, with timestamp, assistant, model, and the credits charged. Click Load more to walk back through the history. This view is useful for auditing specific conversations or confirming a tool call was charged correctly.
Resetting
Credit usage resets at the start of each billing period. The chart and the totals start back at zero, and the full monthly allowance is available again.
Knowledge size, assistant count, and member count do not reset — they reflect what is currently in the workspace.
Knowledge, assistants, and members
The Subscription page also shows how much knowledge memory each assistant is using and how many assistants and members are active in the workspace, against your plan’s limits. When you are over a limit:
- Knowledge — you cannot add more sources to that assistant until you delete some.
- Assistants — you cannot create new assistants in the workspace until you delete one or upgrade.
- Members — you cannot invite new teammates until you remove someone or upgrade.
Spotting problems
The Usage page is a good first stop when something feels off:
- “My assistant stopped replying.” Check whether you are at or near your monthly credit allowance. If you are, the API is returning a “credits exhausted” error to the widget.
- “Credit burn is much higher than I expected.” Open the By model breakdown — an assistant may be on a more expensive model than you remember. Switching to a 1-credit model can dramatically lower the burn.
- “I cannot upload a new file.” Check the assistant’s knowledge memory on the Subscription page.
- “I cannot add a new assistant.” Check the assistant count against your plan limit.
- “I cannot invite a new member.” Check the member count against your plan limit.
In every case, the fix is either to free up space, switch to a cheaper model, or upgrade.