Gabbex logo — AI website assistant for small businesses and online stores

All Features

Automation grounded in your business,
not a generic bot

From AI answers to human handoffs — every capability built to reduce support workload, qualify leads, and keep your team in control.

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  • Safety

    Built-in guardrails

    Every reply is shaped with layered instructions: stay in scope as your business assistant, push back on jailbreaks, avoid leaking platform or account details, and refuse unsafe requests—without lecturing visitors.

  • Knowledge

    Trained on your actual content

    Just point the assistant to your website, upload PDFs, connect Notion, or add your own FAQs. It reads everything and gives visitors accurate answers based strictly on the information you provided.

  • Growth

    Lead capture with qualification

    The assistant asks for name, email, or phone when buying intent is high—or based on how you configure it—so your team always has the right details to follow up.

  • Handoff

    Escalate to human, seamlessly

    When the AI lacks confidence, the topic is out of scope, or a visitor asks for a real person, it hands the conversation off and notifies your team instantly—by email and in-app—so no one falls through the cracks.

  • Brand

    Tone, language & operator notes

    Friendly, professional, or casual voice; English; plus your own system instructions and off-topic handling so the assistant reads like part of your team.

  • Fast answers on your site

    Common questions get a first reply in seconds—support or pre-sales—so people are not stuck waiting on email.

  • 24/7 without extra hires

    Covers nights, weekends, and busy stretches so a small team is not the bottleneck.

  • Embed

    Snippet + domain control

    Drop in a lightweight embed on the site you allow. Your assistant ID and allowed domain stay paired so the widget only runs where you expect.

Human Handoff

The AI knows when to step back

When the assistant can't answer confidently—or a visitor asks for a real person—it hands off the conversation and alerts your team immediately. You resolve it from the dashboard; the visitor always gets a response.

  • Triggers on low confidence, out-of-scope topics, or explicit request
  • Notifies owners & admins via email and in-app notification bell
  • Collects visitor name & contact before handing off
  • Dashboard tracks all open escalations; mark resolved when done

Growth

Lead capture that qualifies, not just collects

The assistant asks for contact details when buying intent is high — or whenever you configure it. Your team gets structured lead data with context, not raw transcripts to sift through.

Support

Support that shrinks your ticket queue

Common questions get a first reply in seconds. Gabbex pulls answers strictly from the material you trust, so responses are accurate and on-brand — 24/7 without extra hires.

Setup

How it works

From zero to a live AI assistant in three steps — no developer needed.

  1. Connect your knowledge

    Add the sources your customers ask about — website pages, PDFs, FAQs, help docs. The assistant indexes everything and retrieves only what's relevant to each question.

  2. Configure tone, tools & handoffs

    Set voice and language, choose which tools are on (lead capture, escalation), and decide when the AI should bring in a human. You control exactly what the assistant is allowed to do.

  3. Embed and improve

    Drop the snippet on your site, Messenger, WhatsApp, or Shopify store. Review real conversations from the dashboard, refine knowledge, and resolve escalations — all in one place.

Ready to put it to work?

Start free, connect your knowledge, and have a live assistant on your site today — no credit card required.

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Questions? Get in touch — we reply fast.