Delete your account
You can delete your Gabbex account yourself, any time, from the app or the web app at app.gabbex.com. You have 30 days to change your mind.
Delete it in the app
- Sign in to the Gabbex app or to app.gabbex.com.
- Tap your profile photo to open the account menu, then tap Profile.
- Scroll to the bottom and tap Delete account.
- Enter your password and tap Delete account to confirm. If you signed up with Google or Facebook and have no Gabbex password, type your nickname instead.
You're signed out straight away, your messages are hidden, and we email you to confirm that your account is scheduled for deletion.
Can't sign in?
If you can't sign in, email hello@gabbex.com from the address on your account and ask us to delete it. We may need to confirm it's you, and we'll reply within 30 days.
Change your mind
For 30 days after you delete your account, you can get it back by signing in again, the same way you did before. Gabbex asks if you want to restore it; tap Restore and everything is as you left it. We'll email you to confirm.
After 30 days the deletion is permanent and the account can't be recovered. We'll email you once it's done.
What is deleted
After 30 days we permanently delete:
- Your email address and password
- Your profile: nickname, photo, interests and settings
- Your friends and friend requests, blocks and mutes
- Your room and channel memberships
- Your notifications and push notification tokens
Channels you own pass to their longest-standing member, or are deleted if no one else is in them.
What is kept
- Messages and files you posted stay in their rooms and conversations so other people's conversations still make sense. They're shown under an anonymous "deleted" name that is no longer linked to your email. To remove messages, in rooms or direct messages, delete them yourself before deleting your account.
- Reactions, call records, trivia scores and room activity lines (such as joins, leaves and nickname changes) stay too, under the same anonymous name.
- Reports and safety records are kept to stop repeat abuse.
- Backups may hold deleted data for a limited time until they are replaced.
To have something removed that you can't delete yourself, email hello@gabbex.com. See the Privacy Policy for more on how long we keep data.